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Fast & Free Shipping | BLACK FRIDAY SALES 11/25-12/15

Order Online | By Phone

Phone Icon (877) 452-5675

Mon-Sat 9am-6pm Est.

Product Highlights

  • Features a unique, white frame surrounding a realistic flame display
  • Two heating settings, ideal for adding heat to a room up to 400 square feet
  • Now with a log-set flame and crystal flame included. Your choice!
  • Easy installation with simple wall-mount design
  • Price includes shipping and delivery costs
  • White tempered glass front panel

    Overview

    The Touchstone Ivory® is a beautiful, 50" wide, electric fireplace with realistic flames and contemporary white frame that will make a strong design statement in your living room, family room or any room in your home. The electric fireplace delivers the beauty of a fireplace without the fire and smokey smell. The Ivory® has 2 heat settings (high and low), and will add heat to a room up to 400 sq. ft.. Also, the fireplace's flame can can be used without the heating feature. The Ivory® is easy to install and comes with easy-to-follow instructions. .

    Realistic Flame

    The Ivory® now includes a log flameset and a crystal flameset. You decide if you want the classic log hearth look or a more modern crystal hearth. Both are included in the box. The Ivory® flames will exceed your expectations. Be sure to check out our video tab on this page to get a view of the flames on this unit. Use it during the day or evening to relax and experience the calming effect of the realistic flames. Some of your friends may even ask if The Ivory® is a real gas fireplace. The mesmerizing flame can be viewed without the heat setting, so The Ivory® can be enjoyed on cool summer evenings, as well as cold winter nights. The Ivory® flames have 5 settings, from a subtle ember glow to a full fire setting. You can set the flame intensity based on your mood or lighting in the room. All of the flame settings can be controlled by the included remote.

    Yes, it does heat your room

    The Ivory® has two heat settings, which quickly add heat to a room up to 400 sq. ft. Please note the heater isn't designed to be the primary heat source in your room or home. Its designed to warm up a cool evening, or bring the temperature of a room up a few degrees. The heating element warms up quickly, and when used with your home's primary heating source you'll find you'll be able to raise your room temperature to get a real cozy setting. The heat setting is controllable from the side of the unit or from the remote control. You can also put the heat on the built-in timer setting, where The Ivory® will shut off in anywhere from 30 minutes to 7.5 hours.

    Mounting and Use

    Mounting The Ivory® fireplace is easy, and in most cases, requires just one person for the job. All the instructions are included, and they are easy to follow. The Ivory® fireplace comes with an easy to mount bracket that mounts to your wall. Once the bracket is mounted, just hang the fireplace on the bracket and secure it with the provided screws. We do recommend placement high enough on the wall to hide the mounting hardware, yet low enough so you can use the heating function far enough away from your ceiling. We recommend placement of The Ivory® fireplace at least 24 inches below your ceiling. A popular place that customer mount The Ivory® fireplace is under a wall mounted, flat screen television. We recommend mounting your TV at least 24 inches above the top of the fireplace unit.

    Product Features

    • 2 heat settings (high and low)
    • Wall mounting brackets included
    • Remote control for heat and flame setting (batteries not included)
    • Dual mode, operates on low and high heat
    • Built in timer mode for shut off in 30 minutes to 7.5 hours.
    • If mounting under a wall mounted flat panel TV, mount fireplace at least 24" below the bottom of the TV.

    Specifications

    • Frame color: Ivory
    • Fireplace dimensions: 50.375" W x 21.625" H x 5.375" W
    • Firebox dimensions (for recessing unit): 38.75" W x 18.75" H x 5" D
    • Shipping carton dimensions: 55 in. x 9 in. x 27 in
    • Part number: 80002
    • Watts: 1,500
    • BTU's: 5,000
    • Room Coverage: 400 ft.
    • Fireplace Weight: 41.2 pounds
    • Shipping Weight: 55 pounds
    • Voltage: 120v
    • Amperes: 11 and up

    dimensions


     

    Instruction Manual

    Product Protection

    INCLUDED IN STANDARD 1-YEAR WARRANTY (INCLUDED WITH FIREPLACE PURCHASE):

    • Replacement of any non-functioning electronic parts

    Shipping

    Here at Electric Fireplaces Central shipping is free on all purchases over $99.
    Some items ordered before 1pm Est. are shipped that same day or within 24 hours. In total, deliveries normally arrive between 5-7 days from the time ordered. During Holidays your delivery may take a little longer. We advise to purchase by 12/15 to receive your items before the Holiday. Though we strive to get deliveries out immediately, we can not guarantee that your product will deliver before 12/25.

    Our smaller products(100lbs or less) are delivered by either FedEx, UPS or USPS. Certain products weighing over 100 lbs with wide dimensions will ship by a Freight Carrier. You will have all the information and will be notified with a tracking number approximately 24 hrs after your order is shipped.

    NOTE : Freight delivery is curbside delivery only and most times the freight company will not deliver your product without talking to you first to set up a day and time for the delivery. Please make sure the number on your order is correct. Also, since it is curbside delivery, you may want to have someone there with you that day to assist in moving your items.

    Inside Delivery
    Some drivers may assist in moving a shipment closer to your house or a garage but they are not required to. If you would like Inside Delivery, please notify us at the time of placing your order at  support@electricfireplacescentral.com. Prices vary & service location is not available for all locations.

    Damage
    Please look over your product when it arrives for any damage done to the box as well as inside. If you do find the product is damaged, please notify the driver and write it on the receipt or (B.O.L) Bill of Lading- Its very important to note that no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery. If damage has occurred, call us or email us right away.

    Returns for reasons other then damage
    At Electric Fireplaces Central we want you to be 110% completely satisfied with your purchase from us. If you are not satisfied with your product and would like to return it, please contact us for a Return Merchandise Authorization #. We just ask that you do this within 30 days* (depending on the Brand it could be sooner) of your purchase and the product is in the same condition as it was received including packaging, in the original box along with all manuals/instructions. Please note that you the buyer will be responsible for the return shipping cost. Your refund will be processed after we have received your product and they have been inspected.

    Cancellations
    Order cancellations must be done within 24 hrs of placing an order. We do advise to cancel ASAP- as some of our products ship out quickly. If the product has shipped, you will be responsible for the cost of shipping back the product. If you have any questions, please don't hesitate to call or email us.

    Warranty
    All of the brands we carry offer a limited 1 Year warranty on their products. Some brands do offer longer. To see specific warranty navigate to the product page and click on the product Documents Tab. Also for long term peace of mind and easy replacements we offer warranty through Extend. You can find information on their coverage on every product listing. If you are having any questions or issues with your product, please contact us at 1(877)452-5675.
    You can also email us at support@electricfireplacescentral.com and we'll be glad to help!

    Product Description

    Product Highlights

    • Features a unique, white frame surrounding a realistic flame display
    • Two heating settings, ideal for adding heat to a room up to 400 square feet
    • Now with a log-set flame and crystal flame included. Your choice!
    • Easy installation with simple wall-mount design
    • Price includes shipping and delivery costs
    • White tempered glass front panel

      Overview

      The Touchstone Ivory® is a beautiful, 50" wide, electric fireplace with realistic flames and contemporary white frame that will make a strong design statement in your living room, family room or any room in your home. The electric fireplace delivers the beauty of a fireplace without the fire and smokey smell. The Ivory® has 2 heat settings (high and low), and will add heat to a room up to 400 sq. ft.. Also, the fireplace's flame can can be used without the heating feature. The Ivory® is easy to install and comes with easy-to-follow instructions. .

      Realistic Flame

      The Ivory® now includes a log flameset and a crystal flameset. You decide if you want the classic log hearth look or a more modern crystal hearth. Both are included in the box. The Ivory® flames will exceed your expectations. Be sure to check out our video tab on this page to get a view of the flames on this unit. Use it during the day or evening to relax and experience the calming effect of the realistic flames. Some of your friends may even ask if The Ivory® is a real gas fireplace. The mesmerizing flame can be viewed without the heat setting, so The Ivory® can be enjoyed on cool summer evenings, as well as cold winter nights. The Ivory® flames have 5 settings, from a subtle ember glow to a full fire setting. You can set the flame intensity based on your mood or lighting in the room. All of the flame settings can be controlled by the included remote.

      Yes, it does heat your room

      The Ivory® has two heat settings, which quickly add heat to a room up to 400 sq. ft. Please note the heater isn't designed to be the primary heat source in your room or home. Its designed to warm up a cool evening, or bring the temperature of a room up a few degrees. The heating element warms up quickly, and when used with your home's primary heating source you'll find you'll be able to raise your room temperature to get a real cozy setting. The heat setting is controllable from the side of the unit or from the remote control. You can also put the heat on the built-in timer setting, where The Ivory® will shut off in anywhere from 30 minutes to 7.5 hours.

      Mounting and Use

      Mounting The Ivory® fireplace is easy, and in most cases, requires just one person for the job. All the instructions are included, and they are easy to follow. The Ivory® fireplace comes with an easy to mount bracket that mounts to your wall. Once the bracket is mounted, just hang the fireplace on the bracket and secure it with the provided screws. We do recommend placement high enough on the wall to hide the mounting hardware, yet low enough so you can use the heating function far enough away from your ceiling. We recommend placement of The Ivory® fireplace at least 24 inches below your ceiling. A popular place that customer mount The Ivory® fireplace is under a wall mounted, flat screen television. We recommend mounting your TV at least 24 inches above the top of the fireplace unit.

      Product Features

      • 2 heat settings (high and low)
      • Wall mounting brackets included
      • Remote control for heat and flame setting (batteries not included)
      • Dual mode, operates on low and high heat
      • Built in timer mode for shut off in 30 minutes to 7.5 hours.
      • If mounting under a wall mounted flat panel TV, mount fireplace at least 24" below the bottom of the TV.

      Product Specifications

      Specifications

      • Frame color: Ivory
      • Fireplace dimensions: 50.375" W x 21.625" H x 5.375" W
      • Firebox dimensions (for recessing unit): 38.75" W x 18.75" H x 5" D
      • Shipping carton dimensions: 55 in. x 9 in. x 27 in
      • Part number: 80002
      • Watts: 1,500
      • BTU's: 5,000
      • Room Coverage: 400 ft.
      • Fireplace Weight: 41.2 pounds
      • Shipping Weight: 55 pounds
      • Voltage: 120v
      • Amperes: 11 and up

      dimensions


       

      Product Documents

      Instruction Manual

      Product Protection

      INCLUDED IN STANDARD 1-YEAR WARRANTY (INCLUDED WITH FIREPLACE PURCHASE):

      • Replacement of any non-functioning electronic parts

      Shipping/Returns

      Shipping

      Here at Electric Fireplaces Central shipping is free on all purchases over $99.
      Some items ordered before 1pm Est. are shipped that same day or within 24 hours. In total, deliveries normally arrive between 5-7 days from the time ordered. During Holidays your delivery may take a little longer. We advise to purchase by 12/15 to receive your items before the Holiday. Though we strive to get deliveries out immediately, we can not guarantee that your product will deliver before 12/25.

      Our smaller products(100lbs or less) are delivered by either FedEx, UPS or USPS. Certain products weighing over 100 lbs with wide dimensions will ship by a Freight Carrier. You will have all the information and will be notified with a tracking number approximately 24 hrs after your order is shipped.

      NOTE : Freight delivery is curbside delivery only and most times the freight company will not deliver your product without talking to you first to set up a day and time for the delivery. Please make sure the number on your order is correct. Also, since it is curbside delivery, you may want to have someone there with you that day to assist in moving your items.

      Inside Delivery
      Some drivers may assist in moving a shipment closer to your house or a garage but they are not required to. If you would like Inside Delivery, please notify us at the time of placing your order at  support@electricfireplacescentral.com. Prices vary & service location is not available for all locations.

      Damage
      Please look over your product when it arrives for any damage done to the box as well as inside. If you do find the product is damaged, please notify the driver and write it on the receipt or (B.O.L) Bill of Lading- Its very important to note that no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery. If damage has occurred, call us or email us right away.

      Returns for reasons other then damage
      At Electric Fireplaces Central we want you to be 110% completely satisfied with your purchase from us. If you are not satisfied with your product and would like to return it, please contact us for a Return Merchandise Authorization #. We just ask that you do this within 30 days* (depending on the Brand it could be sooner) of your purchase and the product is in the same condition as it was received including packaging, in the original box along with all manuals/instructions. Please note that you the buyer will be responsible for the return shipping cost. Your refund will be processed after we have received your product and they have been inspected.

      Cancellations
      Order cancellations must be done within 24 hrs of placing an order. We do advise to cancel ASAP- as some of our products ship out quickly. If the product has shipped, you will be responsible for the cost of shipping back the product. If you have any questions, please don't hesitate to call or email us.

      Warranty
      All of the brands we carry offer a limited 1 Year warranty on their products. Some brands do offer longer. To see specific warranty navigate to the product page and click on the product Documents Tab. Also for long term peace of mind and easy replacements we offer warranty through Extend. You can find information on their coverage on every product listing. If you are having any questions or issues with your product, please contact us at 1(877)452-5675.
      You can also email us at support@electricfireplacescentral.com and we'll be glad to help!

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